By using this website (referred to in this document as the 'site') you agree to abide by the terms set out below.

Terms & conditions of use

Please read this document carefully before accessing or using the site. By accessing or using the site, you agree to be bound by the terms and conditions set out below. If you do not wish to be bound by these terms and conditions, you may not access the site.

Vp plc may modify this agreement at any time and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed conclusive acceptance of the modified agreement.

Copyright and Trade Marks

All website design, text, graphics, the selection and arrangement thereof and all materials on this site are the copyright of Vp plc or its third party licensors.

You may not modify, copy, reproduce, republish, post, transmit or distribute, in any manner, the material on the site, including text, graphics, code and/or software.

Use of the site

You understand that, except for information, products or services clearly identified as being supplied by Vp plc, Vp plc does not operate, control or endorse any information, products or services on the Internet in any way. Except for Vp plc identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties that are not affiliated with Vp plc. You also understand that Vp plc cannot and does not guarantee or warrant that files available for downloading will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

Although every effort is made to ensure that information supplied through the site is accurate, Vp plc can not be held responsible for any loss or damage occurred directly or indirectly from using information taken from the site.

In connection with your use of the site, you agree you will not impersonate any person or entity, including but not limited to, an Vp employee or falsely state your details.


You shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the site and all charges related thereto.

What information do you collect when I register for something?

Vp plc offers access to some services that require registration. We may use your contact information to send notification of Vp plc products and services by e-mail. We maintain a strict "No-Spam" policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.

In addition, Vp plc will not send you e-mail that you have not agreed to receive. We may from time to time send e-mail announcing new products and services.


We may store some information (commonly known as a 'cookie') on your computer when you look at our site. This information facilitates your use of our website. You can set up your browser to notify you when you are sent a cookie, which allows you to choose whether or not to accept it (your help screen or manual should tell you how to do this).


We aim to keep our records as accurate as possible. If you would like to review or amend the details that you have supplied us with at any time, please contact us as set out below.

If you have any questions regarding the accuracy of your personal information please contact us as detailed below so that we can investigate your query.

Please ensure that you inform us of any changes to your e-mail address so that we can alter your details in accordance with your instructions.


The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. We will continue to update these measures as new technology becomes available.

We employ appropriate technical security measures to protect your personal information. Information storage is on secure computers and information is encrypted wherever possible.
  • You will be assigned a user name and password when you apply for on-line access. These codes are the only codes that can be used to access your account.
  • We review our security arrangements constantly.
  • We monitor and review access regularly to identify potentially fraudulent behaviour.

Please make sure you keep your customer security codes confidential.

Contact us

If you would like to contact us, you can do so by any of the following means:
Telephone: +44 (0)1423 533400
Email: [email protected]